DELIVERY

Your order will be processed on the day we receive it ( up until 1:30pm AU Time ) unless it falls on a weekend or a public holiday, in that instance it will be processed and dispatched on the next working day.

Delivery throughout Australia [Map-Australia]

All orders to Australia ( Except PO Boxes )  are sent via courier – super fast, fully tracked, insured and a signature required service.

Once your parcel is sent, you will receive a tracking link by email which can be used to track the progress of your order. If you are not home to sign for your parcel, the courier will leave a card-to-call and wait for you to contact them to arrange re-delivery or delivery to an alternative address.

If you don’t require a signature, then please tick the ‘authority to leave’ box on the checkout page – otherwise please get item delivered to an address where someone will be there to receive it! (please note that if you give ‘authority to leave’ your parcel will no longer be covered by insurance once it has been delivered to you).

The delivery time is 2-5 business days. Orders to PO Boxes take longer ( 3-10 business days – usually received on 4-5th day ) as they go with International Airmail which is not tracked and arrives with the regular post.

Freight Charges for Australia:

For all orders a flat rate of $8.95 AU applies (this includes all Phone Orders)

Wholesale Orders: Freight charges are based on the weight of the parcel.

Worldwide Shipping:

In addition to Australian shipments, we will ship to most places worldwide, fully insured and in most cases delivery is between 1-2 weeks (5-12 business days). The freight cost for your shipping will vary depending on the weight of the parcel and the destination.  You can calculate freight charges on the checkout page.